Editorial Policy

This editorial policy outlines how we research, write, review, and maintain content on DebtSolution.net. Our goal is to provide accurate, unbiased, and helpful information about debt solutions in the UK.

1. Research Standards

Every article on DebtSolution.net is based on thorough research from authoritative sources. We never rely on secondary sources or outdated information.

Primary Sources We Use

  • Government websites: Gov.uk, Insolvency Service, HMRC, Ministry of Justice
  • Regulatory bodies: Financial Conduct Authority (FCA), Information Commissioner's Office (ICO)
  • Legal sources: Insolvency Act 1986, Consumer Credit Act 1974, current case law
  • Professional bodies: Insolvency Practitioners Association, Law Society, Citizens Advice
  • Academic research: Peer-reviewed studies on debt and financial wellbeing

Sources We Avoid

  • Commercial debt management company blogs (potential bias)
  • Forums or social media (unverified information)
  • Outdated legislation or guidance
  • Non-UK sources for UK-specific advice

2. Content Creation Process

  1. Topic Research: Identify what people need to know using search data, user feedback, and gap analysis
  2. Expert Assignment: Match topics to writers with relevant expertise
  3. Research Phase: Gather information from primary sources, verify current legislation
  4. Writing: Create content following our style guide and E-E-A-T principles
  5. Internal Review: Check for accuracy, completeness, and clarity
  6. Expert Review: Qualified professional reviews for technical accuracy
  7. Legal Check: Ensure compliance with FCA guidelines and UK law
  8. Publication: Add metadata, structured data, and publish
  9. Monitoring: Track performance and user feedback for improvements

3. Fact-Checking Standards

Accuracy is non-negotiable. Every claim, statistic, and piece of advice must be verifiable.

What We Fact-Check

  • All statistics and numerical claims
  • Legal requirements and procedures
  • Eligibility criteria for debt solutions
  • Timeframes and deadlines
  • Costs and fees
  • Creditor rights and debtor protections

Verification Process

Cross-Reference

Every fact is verified against at least two authoritative sources

Date Check

Ensure all information reflects current law and regulations

Expert Confirmation

Complex topics reviewed by qualified professionals

Regular Audits

Quarterly reviews to catch any outdated information

4. Expert Review Process

All content is reviewed by qualified professionals before publication. This ensures technical accuracy and practical relevance.

Who Reviews Our Content

  • Insolvency content: Licensed Insolvency Practitioners
  • Legal procedures: Solicitors or legal professionals
  • Credit and lending: FCA-qualified advisors
  • Budgeting and planning: Certified debt counsellors

Review Criteria

Reviewers check for:

  • Technical accuracy of procedures and requirements
  • Compliance with current legislation
  • Realistic and practical advice
  • Balanced presentation of pros and cons
  • Clarity for non-experts

Reviews are documented, including the reviewer's name, qualifications, and date. This information appears on each article.

5. Content Update Policy

Debt law and regulations change regularly. We maintain accuracy through systematic updates.

Update Schedule

  • Quarterly reviews: All pillar pages and high-traffic content
  • Bi-annual reviews: Supporting pages and guides
  • Immediate updates: When legislation changes or errors are identified
  • Annual audit: Complete site review for consistency and accuracy

What Triggers an Update

  • Changes to insolvency law or procedures
  • FCA regulation updates
  • New government schemes or support
  • Significant case law developments
  • User feedback identifying issues
  • Changes to debt solution provider practices

Every page displays its "Last reviewed" date prominently. Major updates are noted at the top of articles.

6. Editorial Independence

Our editorial content is never influenced by commercial relationships. We maintain strict separation between editorial and business functions.

Our Independence Principles

  • No pay-for-placement: Companies cannot pay for favorable coverage
  • Honest comparisons: We present all options fairly, regardless of referral fees
  • Clear disclosure: Any commercial relationships are clearly disclosed
  • User-first approach: Recommendations based on user needs, not revenue
  • Balanced coverage: We explain disadvantages as thoroughly as advantages

Handling Conflicts of Interest

If a potential conflict exists:

  • Writers must disclose any financial interest in topics they cover
  • Reviews are conducted by independent professionals
  • Commercial partnerships never influence editorial decisions
  • User benefit always takes precedence over revenue considerations

7. Corrections Policy

When errors occur, we correct them quickly and transparently.

Correction Process

  1. Error reported: Via email, comments, or internal review
  2. Verification: Fact-check the claim within 24 hours
  3. Correction made: Update content within 48 hours if confirmed
  4. Notation added: Mark significant corrections at top of article
  5. Learn and improve: Analyze how error occurred to prevent recurrence

Types of Corrections

  • Minor corrections: Typos, formatting — fixed without notation
  • Factual corrections: Incorrect information — corrected with notation
  • Major corrections: Significant errors — prominent correction notice added
  • Clarifications: Ambiguous information — expanded for clarity

8. User Feedback Integration

We actively seek and respond to user feedback to improve our content.

How We Gather Feedback

  • Email submissions to editorial@debtsolution.net
  • Website feedback forms
  • Search query analysis
  • User behavior metrics
  • Direct user interviews (when applicable)

How We Use Feedback

  • Identify content gaps and new topics needed
  • Clarify confusing sections
  • Add frequently asked questions
  • Prioritize content updates
  • Improve navigation and user experience

9. Quality Standards

Accuracy

Every fact verified, every procedure current, every calculation correct

Clarity

Complex topics explained in plain English, jargon defined in glossary

Completeness

Comprehensive coverage including pros, cons, and alternatives

Objectivity

Balanced presentation without bias toward any solution

Transparency

Sources cited, authors credited, limitations acknowledged

Timeliness

Content updated promptly when changes occur

10. Contact Our Editorial Team

We welcome feedback, corrections, and suggestions for improving our content.

  • Report an error: corrections@debtsolution.net
  • Suggest a topic: editorial@debtsolution.net
  • General feedback: feedback@debtsolution.net

We aim to respond to all editorial inquiries within 48 hours. For corrections, we act within 48 hours of verification.

Note: For personal debt advice, please use our assessment form to connect with qualified advisors. Our editorial team cannot provide individual financial guidance.

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